Responsible Gaming
Gambling Should Be Entertainment
At Cosmobet, we believe gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it should be enjoyed responsibly and within your means.
If you find yourself gambling more than you intended, or if gambling is affecting your relationships, finances, or mental health, please seek help immediately.
Age Verification
Gambling is only permitted for individuals aged 18 years or over in the United Kingdom. We are committed to preventing underage gambling and verify the age of all users before allowing access to gaming services.
If you are under 18, or if you know a young person accessing gambling services, please report this to the relevant authorities.
Warning Signs of Problem Gambling
Problem gambling can develop quickly and affect anyone. Please be aware of the following warning signs:
- Chasing losses: Trying to win back money you've lost by gambling more
- Hiding gambling: Being secretive about your gambling or lying to friends and family
- Loss of control: Gambling longer or with more money than intended
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Gambling with money you can't afford to lose: Using money for bills, rent, or essential expenses
- Mood changes: Becoming irritable or anxious when not gambling
- Failed attempts to cut down: Being unable to reduce your gambling despite wanting to
- Using gambling to escape problems: Gambling to relieve stress, anxiety, or depression
- Borrowing money to gamble: Taking out loans or using credit cards to fund gambling
If you recognize any of these signs in yourself or someone you know, please reach out for support.
Self-Help Tools
We provide a range of tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a limit on the maximum amount you are willing to lose
- Reality Checks: Receive pop-up reminders during your gaming sessions showing how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account and all Cosmobet services
- Account Closure: Permanently close your account if you wish to stop gambling entirely
To access these tools, please visit your account settings or contact our customer support team for assistance.
Support Organizations
If you need help with problem gambling, the following organizations provide free, confidential support:
United Kingdom
- GamCare – Free counseling, support, and information
www.gamcare.org.uk
Phone: 0808 8020 133 (free and confidential) - GamStop – National self-exclusion scheme
www.gamstop.co.uk
Register to self-exclude from all online gambling operators at once - National Problem Gambling Clinic – NHS treatment service
www.cnwl.nhs.uk
International Support
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
If You Need Help
If you are struggling with gambling, please remember that:
- Help is available and confidential
- Seeking support is a sign of strength, not weakness
- It's never too late to ask for help
- Support organizations can assist you in regaining control
Please reach out to one of the organizations listed above today. You don't have to face this alone.
If you are in crisis or having thoughts of self-harm, please contact emergency services in your country or a crisis helpline immediately.
This Responsible Gaming information is provided for informational purposes. If you are experiencing problem gambling, please seek professional help from the organizations listed above. Cosmobet is committed to supporting responsible gambling and complies with all relevant UK gambling regulations.